
Operational dependency warning
Relies heavily on non-European providers
Current public evidence shows 3 non-European infrastructure or email dependencies across 3 providers: Google, Help Scout, HubSpot. The reviewed operational path is therefore not entirely European.
rapidmail provides newsletter campaigns, contact management, automation and transactional email from Germany. Its editor and templates suit small businesses, associations and shops that need marketing messages alongside order confirmations and notifications.
The operator is Positive Group Deutschland GmbH. Its French parent, Positive Group, is controlled by founder Mathieu Tarnus. rapidmail documents service servers and encrypted backups in Germany; business and website tools include additional suppliers.
Positive Group's investor EMZ identifies Mathieu Tarnus as the majority shareholder. The German operating company belongs to that French group; the European-control verdict concerns ownership, not every infrastructure supplier.
Pricing
Free sending is available for up to 10 contacts, plus a first mailing to up to 2,000 contacts. Published German pricing starts at 15 EUR/month for Essential with 500 contacts, or 20 EUR for one mailing to 500 contacts. Pricing varies by volume and plan.
External verification
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eu-alt.eu independently verified this service's European ownership. Choose a badge style and link it back to the dated evidence on this page.
Evidence last checked:
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Data and operations
Infrastructure and email path
Verified operational dependencies, shown separately from ownership and from the service's core data hosting.
Core service hosting
Undisclosed data-centre operator
Provider control not verified- Location
- Germany
- Observed
- rapidmail documents German service servers and daily encrypted backups in Germany; the public website ASN does not identify the full service infrastructure.
Supporting services
HubSpot
Non-European provider- Location
- International transfers disclosed
- Observed
- Business and website tooling listed in the privacy policy; separate from subscriber-list hosting.
Why this matters
The published disclosure lists HubSpot for supporting services. Depending on the function, account or customer data may reach this non-European provider. See the source for the documented scope.
Public website
uvensys
Provider control not verified- Observed
- A 37.208.111.6, 37.208.111.7 · AS58010
Incoming business email
rapidmail.de
Provider control not verified- Observed
- MX 10 mail.rapidmail.de
- Evidence
- Current daily MX lookup ↗
Authorised outbound email
Help Scout
Non-European provider- Observed
- Business-domain rapidmail.com SPF helpscoutemail.com; authorization does not prove customer email uses this sender.
- Evidence
- Live SPF record ↗
Why this matters
This domain authorises Help Scout to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
Authorised outbound email
Google Workspace
Non-European provider- Observed
- Business-domain rapidmail.com SPF _spf.google.com; authorization does not prove customer email uses this sender.
- Evidence
- Live SPF record ↗
Why this matters
This domain authorises Google Workspace to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
Authorised outbound email
_spf.mail03-userengage.com
Provider control not verified- Observed
- Business-domain rapidmail.com SPF _spf.mail03-userengage.com; authorization does not prove customer email uses this sender.
- Evidence
- Live SPF record ↗