Transactional email services

EmailLabs

Transactional email service from Poland

PolandEUFree plan Ownership reviewed, controller unresolvedHigh non-EU dependency

Scope verdict

Ownership reviewed, controller unresolved

Vercom's H1 2026 report confirms that cyber_Folks retains control and describes the July voting agreement. cyber_Folks has a dispersed public share register, including Polish founder interests; its September merger disclosures do not establish an ultimate European controlling shareholder or bloc. The parent's Polish listing alone does not settle the verdict.

How we classify services

Operational dependency warning

Relies heavily on non-European providers

Current public evidence shows 6 non-European infrastructure or email dependencies across 4 providers: Amazon Web Services, Cloudflare, Google, NTT Global Data Centers EMEA. The reviewed operational path is therefore not entirely European.

Review dependencies ↓

EmailLabs is Vercom's transactional email platform from Poland. It provides SMTP relay and an API, templates, delivery events and analytics for applications sending receipts, account messages and notifications. It does not provide a general incoming mailbox.

Vercom S.A. remains controlled by cyber_Folks S.A. under a 2026 voting arrangement with Vercom's founders. The ultimate European-control requirement is still unresolved at the listed parent. The approved processing schedule specifies the EEA for hosting and backups, while including suppliers controlled outside Europe.

Pricing

Startup is free for up to 9,000 emails per month with a limit of 300 per day and one day of log retention. Paid Essential, Pro and Enterprise offers vary by volume and features. Advertised introductory discounts apply only to the first three months for new customers.

Data and operations

Infrastructure and email path

Verified operational dependencies, shown separately from ownership and from the service's core data hosting.

Core service hosting

NTT Global Data Centers EMEA

Non-European provider
Location
EEA
Observed
Colocation and backup. European operations of the Japanese NTT group.

Why this matters

Reviewed evidence places NTT Global Data Centers EMEA in the core service path, so customer data may be processed under non-European control. Check the cited source for the documented region and scope.

Core service hosting

Amazon Web Services

US-controlled cloud
Location
EEA
Observed
Backup processing listed in the customer-data schedule.

Why this matters

Reviewed evidence places Amazon Web Services in the core service path. Even when workloads stay in an EU region, the standard AWS infrastructure remains under US ultimate ownership. Treat it as the separately operated AWS European Sovereign Cloud only when the provider explicitly documents that deployment.

Supporting services

Cloudflare

Non-European provider
Location
EEA (contractual processing area)
Observed
WAF security processing in the approved schedule; separate from the worldwide public website network.

Why this matters

The published disclosure lists Cloudflare for supporting services. Depending on the function, account or customer data may reach this non-European provider. See the source for the documented scope.

Public website

Cloudflare

Non-European provider
Observed
A 141.101.90.106, 141.101.90.105, 141.101.90.107 · AS13335

Why this matters

Public DNS routes website visits through Cloudflare. Visitor IP addresses and request metadata can reach this non-European provider; this does not identify the core service's data location.

Incoming business email

Google Workspace

Non-European provider
Observed
MX 1 aspmx.l.google.com · 5 alt1.aspmx.l.google.com · 5 alt2.aspmx.l.google.com · 10 alt3.aspmx.l.google.com · 10 alt4.aspmx.l.google.com

Why this matters

Published MX records route incoming business email through Google Workspace. Correspondent details and message content can therefore enter this non-European provider's systems; MX does not reveal the configured storage region.

Authorised outbound email

Google Workspace

Non-European provider
Observed
Business-domain emaillabs.io SPF _spf.google.com; authorization does not prove customer email uses this sender.

Why this matters

This domain authorises Google Workspace to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.

Authorised outbound email

EmailLabs

Provider control not verified
Observed
Business-domain emaillabs.io SPF _spf.emaillabs.net.pl; authorization does not prove customer email uses this sender.

Authorised outbound email

_spf.redlink.pl

Provider control not verified
Observed
Business-domain emaillabs.io SPF _spf.redlink.pl; authorization does not prove customer email uses this sender.

Authorised outbound email

_spf.ogicom.pl

Provider control not verified
Observed
Business-domain emaillabs.io SPF _spf.ogicom.pl; authorization does not prove customer email uses this sender.

Public DNS records identify visible providers and routes, not every backend location or private data-region setting.

Infrastructure checked:

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