Live chat software from the Czech Republic
Czech RepublicEUFree plan Ownership reviewed, controller unresolvedScope verdict
This service remains visible for context, but it is not counted or recommended as a European-controlled option.
Smartsupp is live chat software from the Czech Republic. It puts a chat widget on your website where visitors can talk to your colleagues, or to a chatbot when nobody is at the desk.
A Czech provider is a European alternative to American live chat tools and keeps visitor conversations with an EU company. The free plan lets one person try it on a small site, while the paid plan suits shops and support teams with several agents.
The free plan covers one agent account and up to 100 conversations per month without a chatbot. The Standard plan costs 19.50 dollars per month for three agent accounts, unlimited conversations and 25 chatbot conversations per month.
Data and operations
Verified operational dependencies, shown separately from ownership and from the service's core data hosting.
Public website
Why this matters
Public DNS routes website visits through Cloudflare. Visitor IP addresses and request metadata can reach this non-European provider; this does not identify the core service's data location.
Incoming business email
Why this matters
Published MX records route incoming business email through Google Workspace. Correspondent details and message content can therefore enter this non-European provider's systems; MX does not reveal the configured storage region.
Open source