Public website
SOPRADO
European provider- Observed
- A 91.236.122.24 · AS20546
Userlike
Live chat software from Germany
GermanyEU Ownership reviewed, controller unresolvedScope verdict
Ownership reviewed, controller unresolved
This service remains visible for context, but it is not counted or recommended as a European-controlled option.
Userlike is a live chat software from Germany with a strong focus on the GDPR. It covers chat on your website, video calls and screen sharing directly in the browser, automatic translation of conversations, a chatbot, and integrations with services such as Slack and WhatsApp.
German development and a privacy first approach make Userlike a European alternative to the American customer messaging tools. The feature set suits support and sales teams that talk to customers across several channels and have to keep those conversations compliant.
Pricing
There is a generous free plan and three paid tiers, Team, Corporate and Business, running from 100 euros to 800 euros per month depending on features, number of employees and chat integrations. Annual or two year payment lowers the price.
Data and operations
Infrastructure and email path
Verified operational dependencies, shown separately from ownership and from the service's core data hosting.
Incoming business email
Microsoft 365
Non-European provider- Observed
- MX 0 userlike-com.mail.protection.outlook.com
- Evidence
- Current daily MX lookup ↗
Why this matters
Published MX records route incoming business email through Microsoft 365. Correspondent details and message content can therefore enter this non-European provider's systems; MX does not reveal the configured storage region.
Open source
