Email marketing services

Acumbamail

Email marketing service from Spain

SpainEUFree plan Non-European controlledHigh non-EU dependency

Scope verdict

Non-European controlled

Acumbamail, S.L.U. (tax ID B13538590, Ciudad Real) is the contracting entity and data processor. Growens completed its sale to TeamSystem in July 2023; TeamSystem's accounts identify Software del Sol as the acquiring subsidiary and retain a 100% Acumbamail interest at June 2026. Ultimate control rests with funds advised by Hellman & Friedman LLC, a US firm. Exact current fund-vehicle holdings and minority veto rights are not publicly established by the sources reviewed.

How we classify services

Operational dependency warning

Relies heavily on non-European providers

Current public evidence shows 9 non-European infrastructure or email dependencies across 8 providers: Amazon SES, Amazon Web Services EMEA SARL (Amazon), Google, Help Scout, Microsoft, Proofpoint, Radware, Stripe. The reviewed operational path is therefore not entirely European.

Review dependencies ↓

Acumbamail is an email marketing service run from Spain. It ships with a large template library for building newsletters and campaigns without design work, and it connects to the platforms most shops and publishers already use, including WordPress, Magento, WooCommerce and PrestaShop.

The service is operated by Acumbamail, S.L.U. in Spain and belongs to TeamSystem. Funds advised by the US firm Hellman & Friedman control the group, so a Spanish operator and Madrid hosting do not establish European ownership.

Pricing

The free plan covers 200 subscribers and up to 2,000 emails per month. Paid plans are billed either per subscriber or per email, and extra email credits can be bought separately.

Data and operations

Infrastructure and email path

Verified operational dependencies, shown separately from ownership and from the service's core data hosting.

Public website

Radware

Non-European provider
Observed
A 176.100.173.71 · AS48851

Why this matters

Public DNS routes website visits through Radware. Visitor IP addresses and request metadata can reach this non-European provider; this does not identify the core service's data location.

Incoming business email

Microsoft 365

Non-European provider
Observed
MX 0 acumbamail-com.mail.protection.outlook.com

Why this matters

Published MX records route incoming business email through Microsoft 365. Correspondent details and message content can therefore enter this non-European provider's systems; MX does not reveal the configured storage region.

Authorised outbound email

spf.acumbamail.com

Provider control not verified
Observed
SPF spf.acumbamail.com; SPF authorization, not a measurement of actual mail flows.

Authorised outbound email

Microsoft 365

Non-European provider
Observed
SPF spf.protection.outlook.com; SPF authorization, not a measurement of actual mail flows.

Why this matters

This domain authorises Microsoft 365 to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.

Authorised outbound email

Help Scout

Non-European provider
Observed
SPF helpscoutemail.com; SPF authorization, not a measurement of actual mail flows.

Why this matters

This domain authorises Help Scout to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.

Authorised outbound email

Amazon SES

US-controlled cloud
Observed
SPF amazonses.com; SPF authorization, not a measurement of actual mail flows.

Why this matters

This domain authorises Amazon SES, infrastructure under US ultimate ownership, to send email. If active, recipient details and message content can be processed there. SPF does not prove active use, the selected AWS region, or use of the separately operated AWS European Sovereign Cloud.

Authorised outbound email

Proofpoint

Non-European provider
Observed
SPF spf-0078e201.pphosted.com; SPF authorization, not a measurement of actual mail flows.

Why this matters

This domain authorises Proofpoint to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.

Supporting services

Amazon Web Services EMEA SARL (Amazon)

US-controlled cloud
Location
AWS region not disclosed; processor entity in Luxembourg
Observed
DPA Appendix 3 names AWS for images uploaded through the editor. The processor's Luxembourg establishment does not establish the storage region.

Why this matters

The published disclosure lists Amazon Web Services EMEA SARL (Amazon) for supporting services. Depending on the function, account or customer data may reach this non-European provider. See the source for the documented scope.

Message delivery channel

Agile Telecom S.p.A.

Provider control not verified
Location
Italy (processor establishment); delivery regions not specified
Observed
DPA Appendix 3 names Agile Telecom for SMS routing and delivery. Its establishment is not evidence of every message route or ultimate provider control.

Payment processing

Stripe

Non-European provider
Observed
Official support says Stripe stores and processes bank-card payment information; this is separate from the newsletter hosting path.

Why this matters

When this payment method is used, Stripe processes payment and billing data. This role alone does not establish access to the service's other customer content.

Supporting services

Google LLC

Non-European provider
Location
United States transfer described for YouTube content
Observed
Privacy policy names Google Ads conversion measurement and personalization with consent, and US transfers for training videos on YouTube. These disclosures do not make Google the core newsletter host.

Why this matters

The published disclosure lists Google LLC for supporting services. Depending on the function, account or customer data may reach this non-European provider. See the source for the documented scope.

Authorised outbound email

zgateway.zuora.com

Provider control not verified
Observed
SPF authorizes a:zgateway.zuora.com. This indicates an authorized sending path, not proof that every billing message uses it.

Public DNS records identify visible providers and routes, not every backend location or private data-region setting.

Infrastructure checked:

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