SMS and WhatsApp messaging operated from Belgium
BelgiumEUEU hosted Ownership reviewed, controller unresolvedHigh non-EU dependencyScope verdict
The Belgian CBE identifies Xtreme Internet Solutions BV (0821.588.020) and corporate director THX Management, represented by Tom Hendrix. The reviewed Gazette filings concern articles and management, not a current shareholder allocation. THX Management is therefore not assumed to be the parent company; ultimate control remains unresolved.
Operational dependency warning
Current public evidence shows 6 non-European infrastructure or email dependencies across 5 providers: Cloudflare, Mailchimp Mandrill, Meta / WhatsApp, Microsoft, Twilio SendGrid. The reviewed operational path is therefore not entirely European.
smstools provides an API and web dashboard for SMS sending and receiving, delivery reports, campaigns and automation. WhatsApp Business, voice and virtual numbers add further communication options. The Belgian operator is Xtreme Internet Solutions BV, founded by Tom Hendrix.
The service explicitly states that customer data is stored in the EU and offers a data-processing agreement on request. This supports the EU-hosted label. Public company records establish its operator and management, but do not establish current ultimate shareholder control.
Usage-based prices depend on the destination country and volume, not simply the sender’s country. WhatsApp pricing varies by country and template type; numbers and voice have separate charges. A free test account is available, rather than a verified recurring free plan.
Data and operations
Verified operational dependencies, shown separately from ownership and from the service's core data hosting.
Core service hosting
Core service hosting
Message delivery channel
Why this matters
The service documents Meta / WhatsApp for message delivery. When this channel is used, message content and recipient details can pass through this non-European provider. The cited source describes the channel and any location limits.
Public website
Why this matters
Public DNS routes website visits through Cloudflare. Visitor IP addresses and request metadata can reach this non-European provider; this does not identify the core service's data location.
Incoming business email
Why this matters
Published MX records route incoming business email through Microsoft 365. Correspondent details and message content can therefore enter this non-European provider's systems; MX does not reveal the configured storage region.
Authorised outbound email
Authorised outbound email
Why this matters
This domain authorises Mailchimp Mandrill to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
Authorised outbound email
Authorised outbound email
Why this matters
This domain authorises Twilio SendGrid to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
Authorised outbound email
Why this matters
This domain authorises Microsoft 365 to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
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