Operational dependency warning
Relies heavily on non-European providers
Current public evidence shows 7 non-European infrastructure or email dependencies across 3 providers: Google, HubSpot, Zendesk. The reviewed operational path is therefore not entirely European.
GatewayAPI, operated by ONLINECITY.IO ApS in Denmark, provides APIs for sending and receiving SMS, delivery reports, number lookups and virtual numbers. It supports notifications, verification codes and two-way messaging; RCS and email are additional channels.
The separate GatewayAPI.eu setup uses Hetzner in Germany and Finland. GatewayAPI.com uses Google Cloud in EU regions and has a different support and subprocessor schedule. Select the EU setup when registering or arrange a migration if European infrastructure ownership matters to your application.
ONLINECITY’s 2026 report describes its group as Danish-owned and ONLINECITY.IO ApS as wholly owned. GatewayAPI names Thomas Hofmann, Birol Altinok and Martin Pløger as co-owners. Together these primary disclosures support European control; the report is not a shareholder audit.
Pricing
Usage-based SMS prices vary by destination and volume. Account creation is free, but sending, virtual numbers, shortcodes and other extras can incur charges. A free account is not a recurring free messaging plan.
External verification
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eu-alt.eu independently verified this service's European ownership. Choose a badge style and link it back to the dated evidence on this page.
Evidence last checked:
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Data and operations
Infrastructure and email path
Verified operational dependencies, shown separately from ownership and from the service's core data hosting.
Core service hosting
Hetzner
European provider- Location
- Germany / Finland
- Observed
- GatewayAPI.eu setup only. Appendix B identifies SMS database hosting at Hetzner; this setup must be selected at signup or arranged through migration.
Core service hosting
Google Cloud
Non-European provider- Location
- Belgium; redundancy in Ireland, Denmark, Netherlands and Finland
- Observed
- GatewayAPI.com setup only. The DPA identifies a Belgian primary communication database and other EU redundancy locations under Google control.
Why this matters
Reviewed evidence places Google Cloud in the core service path, so customer data may be processed under non-European control. Check the cited source for the documented region and scope.
Customer email delivery
HeySender ApS
Provider control not verified- Location
- Denmark (supplier address in DPA)
- Observed
- Both setup schedules list email delivery/transmission. The supplier address does not establish the complete processing region or ultimate provider ownership.
Supporting services
ZIMAW Technology Company Limited
Provider control not verified- Location
- Vietnam
- Observed
- Technical support and customer service for GatewayAPI.com customers only. Listed in the .com DPA; absent from the .eu schedule. Ultimate supplier ownership not established.
Message delivery channel
Google / RCS Business Messaging
Non-European provider- Location
- EU; third-country transfers permitted
- Observed
- Optional RCS under Appendix D of the .com DPA. Google and its subprocessors can process data outside the EU/EEA; this does not describe the separate .eu SMS setup.
Why this matters
The service documents Google / RCS Business Messaging for message delivery. When this channel is used, message content and recipient details can pass through this non-European provider. The cited source describes the channel and any location limits.
Public website
Google Cloud
Non-European provider- Observed
- A 34.22.164.93 · AS396982
Why this matters
Public DNS routes website visits through Google Cloud. Visitor IP addresses and request metadata can reach this non-European provider; this does not identify the core service's data location.
Incoming business email
Google Workspace
Non-European provider- Observed
- MX 1 aspmx.l.google.com · 5 alt1.aspmx.l.google.com · 5 alt2.aspmx.l.google.com · 10 aspmx2.googlemail.com · 10 aspmx3.googlemail.com
- Evidence
- Current daily MX lookup ↗
Why this matters
Published MX records route incoming business email through Google Workspace. Correspondent details and message content can therefore enter this non-European provider's systems; MX does not reveal the configured storage region.
Authorised outbound email
Google Workspace
Non-European provider- Observed
- Business-domain gatewayapi.com SPF _spf.google.com; authorization does not prove customer SMS or WhatsApp messages use this provider.
- Evidence
- Live SPF record ↗
Why this matters
This domain authorises Google Workspace to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
Authorised outbound email
stspg-customer.com
Provider control not verified- Observed
- Business-domain gatewayapi.com SPF stspg-customer.com; authorization does not prove customer SMS or WhatsApp messages use this provider.
- Evidence
- Live SPF record ↗
Authorised outbound email
HubSpot
Non-European provider- Observed
- Business-domain gatewayapi.com SPF 143597192.spf08.hubspotemail.net; authorization does not prove customer SMS or WhatsApp messages use this provider.
- Evidence
- Live SPF record ↗
Why this matters
This domain authorises HubSpot to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
Authorised outbound email
send.heysender.com
Provider control not verified- Observed
- Business-domain gatewayapi.com SPF send.heysender.com; authorization does not prove customer SMS or WhatsApp messages use this provider.
- Evidence
- Live SPF record ↗
Authorised outbound email
Zendesk
Non-European provider- Observed
- Business-domain gatewayapi.com SPF mail.zendesk.com; authorization does not prove customer SMS or WhatsApp messages use this provider.
- Evidence
- Live SPF record ↗
Why this matters
This domain authorises Zendesk to send email. If active, recipient details and message content can be processed by this non-European provider. SPF does not reveal its configured storage region.
Public website
Hetzner
European provider- Observed
- Separate gatewayapi.eu public endpoint: A 49.12.23.114 · AS24940
