Error tracking services

Bugsink

Sentry-compatible error tracking with self-hosted and managed options

NetherlandsEUEU hostedFree plan Ownership reviewed, controller unresolved

Scope verdict

Ownership reviewed, controller unresolved

Bugsink B.V. identifies itself at Peter Schathof 41, 3533 HZ Utrecht, Netherlands, with KvK number 93064993. Its current self-hosted terms specify Dutch law and courts; the hosted DPA also uses Dutch law. Klaas is described as the solo founder and developer. No official shareholder or control-rights evidence was obtained, so ultimate control remains unresolved.

How we classify services

Bugsink B.V. in the Netherlands develops an error tracker compatible with Sentry SDKs. It groups errors into issues, displays stack traces and source context, and supports chat, email and webhook alerts.

Self-hosting and a managed service are available. The public source uses PolyForm Shield, which restricts competing products; some directories have separate licences. The hosted DPA commits personal data to EU storage and processing.

Pricing

Self-hosting is advertised free, subject to the licence. Hosted Free includes 15,000 monthly events, one user and 5,000 retained events. Paid monthly plans start at EUR 16 for 75,000 events and unlimited users; 600,000 events cost EUR 50 and 3 million cost EUR 158. Premium support is EUR 15 per user/month. Checked 16 September 2026; VAT treatment was not stated.

Data and operations

Infrastructure and email path

Verified operational dependencies, shown separately from ownership and from the service's core data hosting.

Core service hosting

Hetzner

European provider
Observed
Hosted DPA names Hetzner for event storage and processing and commits hosted personal data to the EU. This is a contractual statement; no independent customer-deployment or backup-location map was obtained.

Public website

Hetzner

European provider
Observed
Google DNS on 16 September 2026 at 18:57 UTC returned 5.161.116.23 for www.bugsink.com. IPinfo identified AS213230 Hetzner and Ashburn, United States. Website IP geography does not establish hosted event-data residency.

Authorised outbound email

Scaleway

European provider
Observed
DPA names Scaleway for transactional email. Domain SPF also authorizes Scaleway, TransIP and ImprovMX; SPF does not prove which service handled a particular message.

Incoming business email

improvmx.com

Provider control not verified
Observed
MX 10 mx1.improvmx.com · 20 mx2.improvmx.com

Payment processing

Stripe

Non-European provider
Observed
DPA names Stripe for payments only and says no error events, logs or application data are shared with Stripe. Its billing processing must be distinguished from the EU-hosted application data.

Why this matters

When this payment method is used, Stripe processes payment and billing data. This role alone does not establish access to the service's other customer content.

Public DNS records identify visible providers and routes, not every backend location or private data-region setting.

Infrastructure checked:

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